Showing 15 of 16 articles · filtered by Small Business
BlogStrategic planning looks beyond the day-to-day. It’s a checkpoint for you to stop for a moment and think through what you’re trying to accomplish and how you’re going to get there. How far ahead you look will depend on your business. If you need to make major capital investments, like building a new manufacturing plan…
BlogWith just a little more than a month left for holiday shopping and a real sense of frugality this year among consumers, competition is stiff. If you rely on this time of year for a boost in revenue, local SEO is something you should consider. Since the internet is the first stop for most shoppers, local search engine…
BlogIt’s probably not news to you that there is a pretty significant labour shortage right now. If you’re not struggling with it in your own business, you’ve probably noticed it at the grocery store or coffee shop. It’s not just entry level or low paying jobs that are vacant either, it’s at all levels and […]
BlogIn case you’re wondering about our story-telling, we’re celebrating our 25th year in business! To commemorate, we’re recounting the memorable moments in our history, how our team came together, and the technology changes that shaped our world. Last time, we told you about “the interlude” - our foray into the travel in…
Blog2020 was a note from the IIAS team reflecting on progress with Fraser Valley clients, websites launched, SEO campaigns refined, and local businesses helped get found online.What we were focused…
BlogThe first web page went live on August 6, 1991. It was created by Tim Berners-Lee to share information about the World Wide Web project which was intended as a communication tool for government agencies and universities. It ran on a NeXT computer at the European Organization for Nuclear Research, CERN. By 1993, anothe…
BlogIf only those were magic words that could make an entirely fake negative review disappear. But, they are not, and will not. Although feel free to scream it out anyway. No, unfortunately fake reviews, which are almost always negative, take much more time and effort to deal with; along with a good measure of self-contro…
BlogIn our last article we talked about the power of positive customer reviews. But what do you do when a customer isn’t happy? Unfortunately, now and then, we all have to deal with one complaint or another, and there can be an upside. Here are seven steps for turning unhappy customers into fans. 1. Listen, […]
BlogCan you keep a secret? If you collect any information about your customers (and who doesn’t?), the answer better be yes. Whether it’s a loose lipped employee, a hacker’s thievery, or the offer of pure profit, losing control of customer data is one of the fastest ways to sink a previously thriving business, putting Dat…
BlogWhen you own your own business, taking time off can be tricky. You want to be the “go to” person for your clients; the one who is always there for them, at the ready to solve whatever problem they may have. You don’t want to miss calls from potential new customers; and announcing that you’re […]
BlogAh, September… the morning air is refreshingly crisp; you’re wondering how long you can wait before putting the winter tires on the car; and the kids are heading back to school. That got us thinking - what do our clients, most of whom are business owners, need to learn more about? Here’s our top three […]
BlogMany people say the effects of the Internet in the 21st century are comparable to those of the technological revolution at the end of the 19th century. Indeed, the Internet has been such a huge influence in transforming the habits of human beings, and the way we communicate to others. I have found that the […]
Blog2007 was a note from the IIAS team reflecting on progress with Fraser Valley clients, websites launched, SEO campaigns refined, and local businesses helped get found online.What we were focused…
Blog2007 was a note from the IIAS team reflecting on progress with Fraser Valley clients, websites launched, SEO campaigns refined, and local businesses helped get found online.What we were focused…
Blog1998 was a note from the IIAS team reflecting on progress with Fraser Valley clients, websites launched, SEO campaigns refined, and local businesses helped get found online.What we were focused…
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