Web Design Case Study:

UBS Industries

The Review

Business Challenge

UBS Industries came to IIAS with a clear objective:

Their website needed to move beyond being a digital brochure and become a powerful product information and quoting platform.

They were facing several challenges:

  • Product specifications were generalized across multiple items rather than SKU-specific

  • No streamlined way for customers to build and submit quote requests online

  • Limited cross-referencing functionality

  • Inefficient internal processes tied to manual data entry

  • Growing metal framing SKUs without scalable site structure

Competitors were offering searchable, drill-down product pages with downloadable cut sheets — and UBS wanted to meet and exceed that standard.

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Client Overview

UBS Industries is a Western Canadian distributor specializing in Metal Framing Products, Mechanical Tubing, Traffic Sign Posts, and Erectastep platform solutions. Based in Coquitlam, BC, the company serves mechanical and electrical contractors, municipalities, OEMs, and industrial clients with best-in-class products, large in-stock inventory, and a knowledgeable sales team focused on delivering efficiency and value on every project.

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Solutions We Delivered

Intelligent Product Architecture & Quote-Driven Website

IIAS rebuilt the UBS Industries website with a structured, scalable product framework designed specifically for industrial distributors.

Structured Product Architecture

We rebuilt the product catalogue using a scalable, SKU-level framework that allows each item to have its own detailed specifications, downloadable cut sheets, and supporting literature — ensuring contractors can quickly access the exact information they need without navigating generalized charts.

Cross-Reference & Advanced Search System

We implemented an intelligent cross-reference system that enables users to search by related part numbers, product groups, or applications, improving discoverability and making it easier for contractors to find compatible or alternative products.

Quote Basket Integration (No Online Pricing)

We developed a streamlined quote basket feature that allows customers to build a request list and submit it directly to the UBS sales team - maintaining personal pricing control while improving RFQ efficiency and reducing manual intake time.

ERP-Ready Data Structure & Content Workflow

We structured the backend data architecture to support future ERP integration and created an efficient content management workflow so new SKUs, literature, and product updates can be added quickly without disrupting site organization.

Key Outcomes

  • Increased product transparency and technical accessibility

  • Improved contractor self-service capabilities

  • Streamlined RFQ intake process

  • Stronger positioning of metal framing growth line

  • Future-ready framework for ERP data syncing

  • Elevated premium brand perception

 

Most importantly, the website now supports UBS’s core goal:

“To be the easiest supplier to deal with.”

Conclusion

UBS Industries didn’t just need a new website — they needed a business tool.

By partnering with IIAS, they transformed their online presence into an operational asset that drives efficiency, improves customer experience, and supports scalable growth across Western Canada.

As UBS continues expanding its SKU count, locations, and contractor relationships, their website is now built to grow with them — not hold them back.

What People Say About Us

Client Testimonials

Diane Marsh profile picture
Diane Marsh
1 year ago
Redid our website and email system and listened to what we wanted and did a great job. We are pleased with the way the new website draws your interest to the animals and the charity.
Glenda profile picture
Glenda
1 year ago
Our website is a critical link to the supporters of the non profit I work with. Nick and Paul took time to understand our unique needs and tailor the design and esthetic to align to our goals.

Meetings were always well structured, timely and informative. Support was only ever a quick request away. We are so pleased with the end result, delivering on objectives and coming in on budget.
Chelsea Lenser profile picture
Chelsea Lenser
2 years ago
Great work, friendly and easy to collaborate with.
John Lopez profile picture
John Lopez
2 years ago
Nick and Mike were fantastic helping us grow our contracting business. From web design, marketing strategy, and all the fine tune adjustments throughout the years the friendly team at iias took care of that end for us so we could do what we do best. And now that other opportunities are evolving for us we are looking forward to growing those businesses together with the iias team support.
HD Plastic profile picture
HD Plastic
2 years ago
We work with IIAS for the past two years for our food packaging website, and I can't say enough about their excellent service. Nick and his team are incredibly attentive, always responsive to our needs, and demonstrate great professionalism in every interaction. Thanks to their expertise, we've seen consistent growth in our organic traffic over the last two years. I highly recommend IIAS for anyone looking to improve their SEO strategy!
Jeet Sidhu profile picture
Jeet Sidhu
2 years ago
Our family business had the great pleasure of working with Mike and his team at International Internet Advertising Services. Mike was extremely helpful and gave us practical ideas and as well as amazing ideas outside the box.

We had a major deadline for an industry event and Mike got the website and related materials for the event done in a very short amount of time. We thought we approached Mike too late for the event but he hustled and got it done.

We are grateful to IIAS and we absolutely love their designs and the feedback from our industry partners validates this.

I strongly recommend Mike and his team as they will get the job right, on time and within budget.
My website had crashed and iias had it up and running in no time. They also improved the look of my site. Very impressed with their knowledge and capability.
Jamie Hennessy profile picture
Jamie Hennessy
3 years ago
IIAS is top notch and will help your business get better results with less investment in google adds.
Sean MacNeil profile picture
Sean MacNeil
3 years ago
Fast project turnaround and concise communication in all phases of development and implementation
Danielle Holtjer profile picture
Danielle Holtjer
3 years ago
Nick and his team are lovely! He guided me through a start-up website, and we are now at 4000 visits a month. Highly recommend everyone at IIAS.
Gina Spencer profile picture
Gina Spencer
3 years ago
Knowledgeable and outstanding customer service!
Moreza Bahar profile picture
Moreza Bahar
3 years ago
We used IIAS for our digital marketing and they've helped our website generate leads for our business. It's been a great experience working with Nick and his team there. I have referred IIAS to a number of my friends and I also strongly recommend it here.
Nick and their team go above and beyond to help their clients achieve their desired goals. They are very professional, knowledgeable, and punctual. Nick always gives best advice to his clients and I wholeheartedly recommend him.
Steve Klassen profile picture
Steve Klassen
3 years ago
Upon a chance encounter with Nick, he was quick to offer his services in helping us get our website up and running. Despite my limited knowledge and endless questions regarding all things tech & websites, he was patient, insightful and generous with his time. He was great at following up with our status and satisfaction with the site. Plus he gave us a great discount for his services. I can honestly say that without Nick, I'd still be floundering in trying to get our site up and running.
Beauty En Route profile picture
Beauty En Route
5 years ago
I have been working with Nick and his team at iias for SEO for the past six months and have had amazing results. In this time, I can see that our website traffic has tripled from Google, and we are also getting around twice as many people seeing our map listing on Google. On top of the impactful improvements they have made to my traffic, Nick is also great at communicating. I can tell they care about me because we have meetings every month and they make sure I'm in the loop with their detailed reports and understand the basics of what they are even doing. Nick has also always gone the extra mile to answer any questions I have.

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